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How do I create a Deal?

Creating a new deal is easy, just follow these simple steps.

Users can draft a RevOps deal to be used as proposals and agreements that their customers can review and sign. The Deal is the nucleus of our platform and it only takes 5 steps to create one.

In this article, we discuss the steps to creating a Deal:

  1. <a href="#heed-the-call-to-action">Heed the call-to-action!</a>
  2. <a href="#connect-crm-enter-info">Connect a CRM record, or enter Customer Information</a>
  3. <a href="#add-line-items">Add line items</a>
  4. <a href="#add-legal-terms">Add legal terms</a>
  5. <a href="#save-submit-approve">Save, Submit, or Approve</a>

<div id="heed-the-call-to-action"><span class="hash-anchor"></span><span class="step">Step 1</span> Heed the call-to-action! <span class="copy-anchor"></span></div>

Click the "Create Deal" button to start creating a new deal. When in doubt, look to the top right corner of your screen and find the "Create Deal" button.

The Create Deal button sits in the top right corner of most RevOps webpages
The Create Deal button sits in the top right corner of most RevOps webpages

Every deal starts from a deal template. This makes it quick and easy for you and your team to start putting together deals. <a href="/knowledge/creating-templates">Building Templates</a> is a good place to start if you're just starting out with RevOps. Since only RevOps Admins and Managers are allowed to configure templates, you may need to contact them for additional ones.

Create new Deal page shows a list of templates and a preview of the selected template.
Create new Deal page shows a list of templates and a preview of the selected template.

<div id="connent-crm-enter-info"><span class="hash-anchor"></span><span class="step">Step 2</span> Connect a CRM record, or enter Customer Information<span class="copy-anchor"></span></div>

Select the <a href="/knowledge/managing-deals-with-salesforce-opportunities">Salesforce Opportunity</a> or <a href="/knowledge/importing-customer-information">HubSpot Deal</a> that this agreement should be associated with. By connecting this CRM record, RevOps is able to import your customer contacts and addresses.

If you have a CRM account, connecting it to your Workspace allows you to sync your data. Connecting your <a href="/knowledge/salesforce-integration">Salesforce</a> or <a href="/knowledge/get-started-with-the-hubspot-integration">HubSpot</a> account is easy and recommended.

Customer Info tab displays a search input used to search for a CRM record.
Customer Info tab displays a search input used to search for a CRM record.

Once the Salesforce opportunity or HubSpot deal has been selected, you can also select:

  • The contact who will be assigned to sign the agreement (Signer)
  • The contact that the agreement will be made out to and is serving as your main point of contact (Lead Contact)

If you do not wish to connect your CRM to RevOps, you may skip this step and choose to manually enter the contact's name and address for which the agreement is being made.

Lead Contact and Customer Signer Assign buttons are displayed among the E-signature section.
Lead Contact and Customer Signer Assign buttons are displayed among the E-signature section.

The same contact can be both your lead contact and a signer or you could select different contacts.

When the lead contact is selected, you'll notice their name, title, and email displayed at the top right corner of your agreement preview.

The top right corner displays the contact information of the deal's lead contact.
The top right corner displays the contact information of the deal's lead contact.

While each agreement can only have one lead contact, you may have multiple required signers on your customer's end. Keep in mind that each selected signer must sign the agreement in the configured order before the contract is complete.

<div id="entering-contact-information"><span class="hash-anchor"></span>2.a. Entering Contact Information<span class="copy-anchor"></span></div>

If you’ve successfully <a href="#connect-crm-enter-info">linked a CRM record to your deal</a> and you already see contacts on your deal, nice! You can <a href="#assigning-a-signer">skip to 2.b. Assigning a Signer</a>.

You may find yourself needing to add a new contact to a deal. Here’s how:

  1. Click the Customer Info tab on your deal to add contacts.

Cursor clicks the Customer Info tab indicated by a yellow overlay
Cursor clicks the Customer Info tab indicated by a yellow overlay.
  1. Click on the Assign button in either the Lead Contact or Customer Signer card.

Two cursors click the two available Assign buttons indicated by a yellow overlay.
Two cursors click the two available Assign buttons indicated by a yellow overlay.
  1. Use the Add New Contact button in the lower left corner of the popup that appears.

Cursor clicks a Add New Contact button highlighted in blue indicated by a yellow overlay.
Cursor clicks a Add New Contact button highlighted in blue indicated by a yellow overlay.
  1. Enter the contact’s information. Full Name and Email are required. Click the Add Contact button after confirming the what you’ve entered.

Add Contact modal shows contact information.
Add Contact modal shows contact information.
  1. You will find that the search box has the new contact’s email set and that the contact has been added to your deal.

Assign Counter Signer modal lists the added contact.
Assign Counter Signer modal lists the added contact.

<div id="assigning-a-signer"><span class="hash-anchor"></span>2.b. Assigning a Signer<span class="copy-anchor"></span></div>

Now that you may have <a href="#connect-crm-enter-info">linked a CRM record</a> or <a href="#entering-contact-information">entered Customer Information</a>, you should have at least 1 contact added to your deal and you can assign them to sign.

  1. Click the Customer Info tab on your deal to assign signers.

Cursor clicks the Customer Info tab indicated by a yellow overlay.
Cursor clicks the Customer Info tab indicated by a yellow overlay.
  1. Click on the Assign button within the Customer Signer card

Cursor clicks the Assign button on the Customer Signer card indicated by a yellow overlay.
Cursor clicks the Assign button on the Customer Signer card indicated by a yellow overlay.
  1. Using the search box and scrolling through the available contacts, click on the contact(s) who should sign the deal.

Cursor clicks the New Contact contact row indicating by a yellow overlay.
Cursor clicks the New Contact contact row indicating by a yellow overlay.
  1. After confirming you see the Customer Signer label and filled in checkbox, click the Save button in the lower right corner.
  2. You should now see the contact(s) you assigned to sign your deal in the Customer Signer card.

New Contact contact is displayed in the Customer Signer card.
New Contact contact is displayed in the Customer Signer card.
  1. Finally, remember to save your deal using the Save button in the upper right corner.

<div class="callout"><p>🤯 <b>Did you know?</b> You can click directly on the proposal preview to edit its properties like customer information, line items, and legal terms! 💬</p></div>

<div id="add-line-items"><span class="hash-anchor"></span><span class="step">Step 3</span> Add line items<span class="copy-anchor"></span></div>

Here's where all the action happens. To adjust the <a href="/knowledge/what-are-skus-and-line-items">line items</a> on your deal, click the individual line item you would like update. Additional line items can also be created on the deal by adding SKUs.

If you haven't added any line items yet, click the "Add SKUs" button in the middle of the right side. Use the popup window to select the SKUs you want to include on the deal.

Add SKUs and Add Terms buttons sit on top of a light blue line.
Add SKUs and Add Terms buttons sit on top of a light blue line.

Click the "Done" button and feel free to <a href="/knowledge/customizing-the-display-of-your-agreement">adjust the display of your new line items</a>.

<div id="add-legal-terms"><span class="hash-anchor"></span><span class="step">Step 4</span> Add legal terms<span class="copy-anchor"></span></div>

<a href="/knowledge/displaying-terms-on-an-agreement">Organizing Terms on an Agreement</a> is more of an art than a science. To get you started, we provide several <a href="/knowledge/revops-built-in-terms">built-in Terms</a> every Workspace needs. Like line items, to add or make changes to your terms, you can hover and click on the term you want to edit.

A yellow border is display on a term as it's settings are being viewed.
A yellow border is display on a term as it's settings are being viewed.

Additionally terms can be added to the header of the agreement by clicking on "Add Terms to Header" as well as to the body of the agreement by clicking on either "Add Terms" or "Edit Terms"

Add Terms to Header and Edit Terms buttons sit on light blue lines.
Add Terms to Header and Edit Terms buttons sit on light blue lines.

<div id="save-submit-approve"><span class="hash-anchor"></span><span class="step">Step 5</span> Save, Submit, or Approve<span class="copy-anchor"></span></div>


Once you're happy with your deal, you can choose to either Save it as a draft or Submit it for Approval. By submitting your deal for approval, your Deal Desk team Admins or Managers can review it and make sure it's ready to be signed. If you are an Admin or Manager, you are also able to immediately approve any deal using the Approve button.

The top right corner displays a Save button and an Approve dropdown button.
The top right corner displays a Save button and an Approve dropdown button.

Congratulations! 🎉

How do you feel? Hopefully, great! You just created your 1st RevOps deals of many.

Go forth and always be closing.

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