Per-user pricing models are the most common for subscription platforms. Known as a license, seat, or user-based model, it is the most well known across most industries.
Before we begin you should decide if your product or service will be using a monthly or yearly pricing strategy. Meaning will you be charging your users a license fee once a month or once a year?
<aside class="callout">💡 This is only for a SKU’s pricing and not it’s billing. RevOps provides a Billing Frequency term to allow you to bill customers at a different interval than your pricing.</aside>
To create a Per-user priced SKU, you need to start by going to the SKUs settings page (Hover on Settings, click the 1st item in the list, SKUs).
Once there, create a new SKU using the Create SKU button. In the Create New SKU modal, from the Select a pricing model dropdown, select:
Fill in all relevant information for your SKU. The SKU Name will be used only within RevOps while the Line Item Title will be what your customer sees. Update the Unit Name to something like “licenses” or “users”. Include any specifying language in the Description field like how overages will be handled.
Once done filling in information on the Product Info tab, continue on to the Pricing tab and confirm your List Price, Currency, and that the Unit Pricing Schedule is set to either “Month” or “Year”, depending on what you selected in the Create New SKU modal.
After you’re happy with how you’ve set up your SKU, scroll to the bottom of the page, and click the Save button in the bottom right corner.
CRM
If you have Salesforce or HubSpot connected to your Workspace, confirm that the respective Salesforce Integration or HubSpot Integration tabs have their IDs fields automatically filled in.
To start quoting, head to RevOps, and click on the Create Deal button in the top right corner. On the deal, click the Add SKUs button to create a new line item with our new per-user SKU. Click the Done button to create a pricing table, titled "Subscription" by default, with your SKU as a line item. To learn more about how to adjust the display of this table, take a look at this article.
Now we can adjust the Quantity sold and apply a Discount, if appropriate. Because this is a Per-user SKU, you will want to set the Quantity to the number of licenses or seats the customer is looking to buy.