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How to Create a Schedule SKU

Schedule pricing models are prevalent in the consumer space and are more commonly known as Free Trials. RevOps knows these as Schedule, but they can be called Ramped, Trial, and Pilot pricing.

Pre-reqs

Before you begin you should decide if your product or service will be using a monthly or yearly pricing strategy. Meaning will you be charging your users once a month or once a year and using the period as the limit for rolling over leftover credits, etc.

<aside class="callout">💡 This is only for a SKU’s pricing and not its billing. RevOps provides a Billing Frequency term to allow you to bill customers at a different interval than your pricing.</aside>

Create the SKU

1. Create a new SKU

To create a Schedule SKU, you need to start by going to the SKUs settings page (Hover on Settings, click the 1st item in the list, SKUs).

Once there, create a new SKU using the Create SKU button. In the Create New SKU modal from the Select a pricing model dropdown, select Schedule.

2. Fill in details

Fill in all relevant information for your SKU. The SKU Name will be used only within RevOps while the Line Item Title will be what your customer sees. Update the Unit Name to something like “profiles” or “recordings”. Include any specifying language in the Description field, like any special considerations or fees to keep in mind once the pilot period ends.

Once done filling in information on the Product Info tab, continue on to the Pricing tab and confirm your List Price, Currency, and that the Unit Pricing Schedule is set to “Schedule”.

3. Set up Pricing Schedule

Now it’s time to set up your Pricing Schedule.

  1. Click on the Pricing tab
  2. Scroll down to find the Pricing Schedule section

This is where you configure the SKU’s pricing schedule.

The Pricing Schedule configuration screen with 1 pricing period.
The Pricing Schedule configuration screen with 1 pricing period.

Here is what each field is used for:

  1. Can this be used for a Pilot?

    Check the Yes, defined a Pilot period checkbox to add a Pilot Pricing Period to the beginning of the Pricing Schedule. This Pricing Period is the same as all other Pricing Periods expect for the special display indicating that it’s a “pilot” period.
  2. Time Period Duration

    Use this text box to define the default number of months or years, the period, its quantity, and pricing should be effective.
  3. List price for nth time period

    Use this text box to define the default list price of one unit of the SKU either per-month or per-year. For flexibility, each pricing period can have a different subscription interval.
  4. units (Quantity)

    Use this text box to define the default quantity the customer should expected for this Pricing Period.
  5. Add another time period duration

    Use this button to add another Pricing Period and ramp the SKU’s pricing.

4. Save the SKU

After you’re happy with how you’ve set up your SKU, scroll to the bottom of the page, and click the Save button in the bottom right corner.

CRM

If you have Salesforce or HubSpot connected to your Workspace, confirm that the respective Salesforce Integration or HubSpot Integration tabs have their IDs fields automatically filled in.

Use the SKU

‍To start quoting, head to RevOps, and click on the Create Deal button in the top right corner. On the deal, click the Add SKUs button to create a new line item with your new Schedule SKU. Click the Done button to create a pricing table, titled "Subscription" by default, with your SKU as a line item. To learn more about how to adjust the display of this table, take a look at this article.

Now you can adjust the Quantity sold and apply a Discount, if appropriate. You can customize the pricing schedule from the default using:

  1. The Edit buttons next to the period dates to change the period's start and end dates
  2. The Quantity text box
  3. The List price and Discount text boxes
  4. The X button to remove pricing periods
  5. The Add time period button to add pricing periods
  6. The Define a Pilot period checkbox to add a specially marked "pilot" pricing period

The 30 day Free Trial line item is selected and displays its pricing schedule setup.
The 30 day Free Trial line item is selected and displays its pricing schedule setup.

Pricing Details

All pricing for Schedule SKUs is handled based on the dates set on the Pricing Schedule. If the total effective length of the Schedule line item is not a whole number of years or months, the price will be prorated to the number of days configured.

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